Last updated: October 24th 2025
Western & Sons Ltd. (“we”, “us”) provides domain and email configuration and management services.
Contact: eric@wsonconnect.com
Address: 100 Grapefruit Crescent, Port of Spain, Trinidad and Tobago.
We use a Merchant of Record. When you purchase, Our merchant of record collects and processes your payment information as an independent controller under its own privacy policy. We do not store full card details.
Account & contact data: name, business name, email, billing country.
Service data: domain names, DNS settings, email routing/configuration details you ask us to set up.
Support data: emails and attachments you send to support.
Analytics (minimal): basic site metrics to operate our website (no intrusive tracking).
To provide and maintain the Services and fulfil our contract with you.
To invoice, process payments, and send renewal notices (via merchant of record).
To provide support and operational communications.
To comply with legal obligations and prevent abuse.
Merchant of Record (payments, invoicing, tax compliance).
Service vendors strictly as needed to deliver the Services (e.g., registrar, DNS, email provider).
Legal/Compliance where required by law.
We may use vendors that process data internationally with appropriate safeguards (e.g., SCCs).
We use administrative, technical, and physical safeguards appropriate to the risk, including access controls, encryption in transit, and least-privilege practices.
Account & invoicing data: kept as long as you have an active subscription and as required by tax/accounting law.
Configuration logs/support tickets: retained for legitimate business purposes or until you request deletion, subject to legal requirements.
Depending on your location, you may have rights to access, rectify, erase, restrict, object, or port your data. To exercise rights, email eric@wsonconnect.com. We’ll respond within the statutory timeframe.
Our Services are for business users and not directed to children.
We may update this policy; we’ll post the effective date above.